West Berkshire Community Hospital

West Berkshire Community Hospital 2024-05-07 Person 5 5 0

Nothing better in my experience. Taken on time, physio very engaged and answered all questions fully. Extremely pleasant and helpful, never felt rushed. Above all else was very encouraging in staying positive in the short term.

Nothing

West Berkshire Community Hospital 2024-05-07 Person 4 5 0

The physio explained my knee injury to me with an actual replica of a knee , this was the best information and visual since I had my injury over a year ago. She was friendly and informative, the reception staff where also friendly and the wait short . The signage in the hospital easy to follow

Nothing

West Berkshire Community Hospital 2024-05-07 Person 5 5 0

Very thorough in asking details and giving very helpful advice. Felt very confident in the way I was treated

Everything was just perfect in dealing with me.

West Berkshire Community Hospital 2024-05-07 Person 4 5 0

Not local to were I live

Have a clinic nearer home

West Berkshire Community Hospital 2024-05-07 Person 5 5 0

Was given lots of useful advice and exercises!

More seating in waiting room

West Berkshire Community Hospital 2024-05-07 Person 5 5 0

West Berkshire Community Hospital 2024-05-07 Person 5 5 0

My physiotherapist was [name removed], introduced himself when he came out to get me, made me feel welcome, put me at ease, kept me informed as to what I could expect, how my symptoms would be managed, together we completed some tests, asked if I had questions, advised how and when to complete the prescribed stretching exercises.

Cup of tea at the end would be nice :-)

West Berkshire Community Hospital 2024-05-07 Person 4 5 0

Actual treatment was good. I would prefer that the sound on the televisions was turned off/subtitles on - it is very distracting when trying to read (during 20 minute wait).

None

West Berkshire Community Hospital 2024-05-06 Person 5 5 0

Extremely professional, kind and efficient service which always makes you feel at ease! Thank you!

N/A

West Berkshire Community Hospital 2024-05-06 Person 5 5 0

Excellent service from a very cheerful [name removed]. I felt I was treated as an individual and [name removed] showed a genuine interest in my needs and progress, she was very motivational. Appointment on time. Follow up email link very prompt, clear and helpful.

Perhaps the option for privacy in conversations. The only separation from other patients is the curtain screen so all discussions can be heard.